medi-booking.com help centre
Frequently asked question and answers
Please follow the instructions to become a provider here:
Patients/clients normally pay the provider at the time of the appointment.
If this doesn’t happen or in the case of a late cancellation or “no show”, the card details taken at the time of the booking can be used.
The patient will pay you at the time of the appointment.
If this doesn’t happen or in the case of a late cancellation or “no show”, you can use the card details taken at the time of the booking.
You can set your own requirements. These will usually include date of birth, address and, where necessary, a medical referral – our medical team can provide this if required.
You can set your standard requirements. Patients usually expect to be able to change an appointment up to a short while beforehand without cost. After that, a charge can be made.
At medi-booking.com, we work in real time: patients/clients receive instant confirmation of the appointment, rather than making an enquiry and having to wait ages for a reply.
As you would expect, we take your privacy and security very seriously: all information transmitted through our platform is encrypted and protected with SSL technology.
This means that personal data is protected by all appropriate measures, whilst online consultations with our health practitioners are completely private and confidential, just as they would be in the surgery.